- Who it’s for
- Employees
- Software
- Outlook or Gmail
- Setup
- 10 minutes
- Gives back
- 20 to 40 minutes of retyping, every week
Step-by-step walkthrough
- List the five replies you send most: status update, chasing information, confirming a meeting, sending a file, the polite no
- In Outlook: Home → Quick Steps → New. In Gmail: Settings → See all → Advanced → Templates
- Write each reply once, leave a blank for the one detail that changes
Get the rest of the steps and the one-page PDF
Steps 4 and 5, what to watch for, and a one-page PDF to keep.
Where the recovered time should go
Not into doing more of the same. That is the whole argument — the hour you get back isn’t a cost you’ve cut, it’s a return you can finally collect. Put it on a client, on the person you have been meaning to train, or on the work that has been good enough for two years.